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KMID : 1151020230510010032
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Mental Health & Social Work
2023 Volume.51 No. 1 p.32 ~ p.63
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Work Experiences of Community-based Mental Health Professionals Performing Psychological Supports in COVID-19 Disaster
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Yoo Hyun-Sil
Kim Soon-Young
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Abstract
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This study is a qualitative research aiming to explore work experiences of mental health professionals who performed Psychology Support Project against infectious disease disaster in the metropolitan area from the beginning of 2020 to the first half of 2022. For data collection, focus group interviews were performed four times during the June-August 2022 period for 12 mental health professionals who belonged to the Mental Health Welfare Centers in Gyeonggi-do and were in charge of psychological support tasks, and inductive content analysis was conducted. As study results, 14 meanings, seven themes, and three categories were extracted regarding the perceptions and experiences of the work experiences of the community mental health professionals who were put into the psychological support tasks against COVID-19 disaster. Participants experienced considerable emotional labor and burout in the process of performing their psychological support tasks, and recognized that the project system in practice was inefficient and inappropriate. Based on the results of the study, preventive measures against emotional labor and job burnout experienced by mental health professionals in infectious disease disaster and ways to improve community-level psychological support system against infectious disaster were discussed.
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KEYWORD
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COVID-19, infectious disease disaster, mental health professionals, emotional labor, psychological support
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